Sociedade Beneficente Israelita Brasileira Hospital Albert Einstein
 
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Quality and Accreditation

Outstanding Quality

  • In 1999, Hospital Israelita Albert Einstein (HIAE) was the first hospital in Latin America to be accredited by the Joint Commission International (JCI), the most important international healthcare accreditation group. This accreditation is a sign of quality care and strong management.
  • In 2003, HIAE was reaccredited by the JCI and in 2006 it became the first Latin American hospital to receive a third consecutive accreditation.
  • In 2007, HIAE’s Stroke Center was the first in Latin America to receive JCI’s certification for specific diseases and conditions.

Other Certifications

  • ISO 14001 - Environment: Morumbi, Alphaville and Jardins.
  • ISO 9001:2000 – Main Hospital, Diagnostic & Preventive Medicine and Volunteer Department.
  • Certification by the American Association of Blood Banks (AABB).

Recognition

  • 94% of our patients are satisfied or very satisfied with HIAE’s services and 95% recommend the hospital. (1)
  • 99% of our doctors claim to be very satisfied or satisfied with HIAE and recommend our services to other doctors. In addition, 98% of them would recommend the hospital to their patients. (2)
  • Intensive care unit was voted best in São Paulo by 41% of the participating doctors. (3)
  • The best hospital in São Paulo according to 43% of participating doctors. (3)

Sources:
(1) Researched by Leadership 21 including 1,300 patients in 2007.
(2) Researched by Leadership 21 including 300 doctors in 2007.
(3) Research carried out with 1,000 doctors in São Paulo, carried out by Datafolha Instituto de Pesquisa (Datafolha Research Institute, Brazil) in 2007.